DirecTV Information

Dear new Willowbend resident, this is important information that requires your action:

Willowbend has a bulk contract for DirecTV Streaming service, included in your HOA monthly dues.

Connect to the following website with your computer or iPad (do not just go to a regular DIrecTV site you find via a google search):

https://www.directv.com/stream/my-community

Hit, “Get Started.”  Start typing in your address with your number and first name of street (skipping Lane or Drive or Way).  For example, type 123 Habitat, then watch for the address list that pops up right above or below and click on your correct full address.  Scroll to bottom of every page, click next, and fill in name, email, phone and a password, keep going until you get to final button that says “Complete Order”.        Write down and remember your selected email and login password!

You will be asked how many TVs you have, answer 1 (even if you have more).  During this process all residents get the Willowbend Choice package of 100+ channels at no extra charge (local channels are included). During registration there are several channel upgrades you can select if you wish, which will be billed directly to you. If you know which additional packages you want, order it now, or go back to your log-in account site later once you have experience with the included package.   

A new DirecTV box should be delivered to you a few days after you complete the registration.

Smart TV users 

If your current TV is a “smart” device, and it’s App Store has the DirecTV app, download it and start watching immediately by logging in with your registered email and password.  We know most newer Samsung, Sony, Google TV, TCL, Hisense, and other TVs (except not LG TVs) can download the DirecTV app, and no external box is needed.

If you have a current TV streaming box, such as Roku, Apple TV, Amazon Fire, etc. do the same—go to the device’s App Store and download the DirecTV app, log in, and start watching.

Older TVs that are not “smart”

If you don’t have a smart TV that has the DirecTV app, you will require a box. All residents have received one DirecTV box free of charge.  The DirecTV “Gemini” box is very nice, and additional ones purchased from DirecTV are $120 each that you can order during registration if you wish.  But note that a mid-level Roku box is highly rated and cheaper, purchased from Amazon or where-ever you wish, at prices around $30-90 depending on the features you desire.

When you receive the DirecTV box, the Setup Guide shows you how to plug it in and begin.  Note that the setup software will try to get you to set up Google Assistant, but that is not at all required, just keep going to the end of the setup.

If you need a bit of phone help with your DIRECTV setup, call 866.258.8766.  

IMPORTANT:  Whenever you call DirecTV for help and finally get to a person, tell them right away you are in Willowbend HOA on the bulk contract.